On-Demand: Ensure Brand Loyalty, Delight Your Customer Every Time at online
January 19, 2012 at 10am to January 19, 2013 at 10am
How to Get Started
After joining the online community, you can ask & answer questions in the discussion forum, join or start a specific group or Community of Interest, check out upcoming events or browse the member directory for networking opportunities. Lastly, take a moment to learn how to ask great questions, and remember that you can modify your email settings and site preferences at any time.
COIs
Community Update
Get Recognized as a Top Contributor!
Consider nominating yourself to become a TSIA Practice Advocate! The Practice Advocate Award recognizes and rewards technology services professionals who are active participants in TSIA's online communities (especially this one). And there are significant benefits for participating--from a $1000 certificate you can apply toward TSW registration, to industry recognition & exclusive access to the TSIA research team! > Learn More & Apply
Download Top Rated Industry Presentations!
One of the new features that we've added is direct access to some of the top rated presentations from TSIA member companies who present at Technology Services World. We'll be updating the presentations regularly, so remember to check back in with us!
Top Rated Presentations from the Community!
Forum
ACD Service Level vs. Average Speed to Answer - which one?
Started by Amanda Reth in Tech Services. Last reply by Karen Leos on Monday. 4 Replies 0 Likes
OEM Support Agreements
Started by Claudie Leece in Tech Services Jan 20. 0 Replies 0 Likes
Tech Support Transaction Surveys - Do they include tech pubs questions
Started by Claudie Leece in Tech Services Jan 20. 0 Replies 0 Likes
How Does Your Organization Measure Call Backs/Repeat Service Events?
Started by Elizabeth Ward in Tech Services Jan 17. 0 Replies 0 Likes
Looking at any industry standards for software companies in terms of fulfillment and shipping of media
Started by Brent Wynn in Tech Services Jan 17. 0 Replies 0 Likes
Events
December 15
Thursday
January 19
Thursday
Latest Activity
Notes
Overview & Getting Started
Created by Shawn Santos Mar 6, 2009 at 10:30am. Last updated by Shawn Santos Nov 30, 2009.
© 2012 Created by Shawn Santos.
